Wear parts end first
Brake pads, tyres and wipers are covered for only 6 months or 10,000 km. After that they are a normal running cost, wherever you have the work done.
Independent BYD workshop · Al Quoz, Dubai
BYD Repair in Dubai, Atto 3 to Shark 6
Screen goes black and the car will not wake, the radio turns itself on, or tyres and brakes are due after the cover ran out? We check what BYD's warranty still pays for first, then fix the rest with a written quote.
Free inspectionWarranty check firstWritten quote
BYD at a glance
- UAE dealer
- Al-Futtaim, for warranty and software.
- Vehicle warranty
- 6 years or 150,000 km, with exclusions.
- Battery and motor
- 8 years or 200,000 km.
- Most common fault
- 12V battery, above all on the Atto 3.
BYD warranty checker
Is it still covered, or is it on you?
BYD's warranty is long, but not every part gets the same cover, and wear parts run out after six months. Pick your model, the car's age and its mileage to see what Al-Futtaim should still fix free and what we can quote for.
BYD UAE cover: battery and drive unit 8 years or 200,000 km, the car 6 years or 150,000 km, suspension 4 years or 100,000 km, multimedia and shock absorbers 3 years or 60,000 km, and wear parts 6 months or 10,000 km. On the Atto 3, the 12V battery is covered for 1 year or 20,000 km. Send us your details on WhatsApp and we check for you.
Model
Age of the car
Mileage
Warranty terms from BYD UAE aftersales, checked 14 October 2026. Ranges are rounded, so confirm your exact dates with Al-Futtaim. Cover can also depend on servicing on time.
The Atto 3 12V battery
Other BYDs get 6 years of 12V cover, but the Atto 3 gets 1 year or 20,000 km. That is why so many Atto 3 owners end up paying for this battery themselves.
Shocks and multimedia
Shock absorbers, the multimedia system and the charging port lose cover at 3 years or 60,000 km, long before the main warranty ends.
The fault to know about
The small battery that stops a BYD
The most common BYD breakdown is not the big battery. It is the 12V battery that wakes the car. When it drops too low, the Atto 3 can go dark, refuse to unlock or show a blank screen.
Many factory Atto 3 batteries fail within 18 to 24 months, and the Atto 3's 12V battery is covered for only 1 year or 20,000 km. Heat and short trips shorten its life. If a new battery dies again quickly, the cause can be a DC to DC converter or a drain, which we test for.
18 to 24months, common life of the factory battery
12.4Vresting voltage below this is a warning
1 yearAtto 3 12V cover, or 20,000 km
How we test a BYD 12V battery properly
- Resting voltage. Measured after the car has gone to sleep. Below about 12.4V, the battery is already weak.
- Load test. Shows whether the battery can still deliver power, not just show a good voltage.
- Charging output. With the car on, we check the DC to DC converter is topping the battery up.
- Overnight drain. Some modules, including the V2L module, can stay awake after locking and flatten the battery. We find which one.
To keep it healthy in Dubai, drive or charge the car regularly, avoid leaving it parked for weeks, and do not let the main battery sit very low, as owners report more 12V trouble then.
Battery life and symptoms from EVParts4x4 and Zecar. Cover from BYD UAE, checked 14 October 2026.
Beyond the 12V battery
Other BYD faults owners report
Most BYD complaints are small software and build quality issues, not failures of the battery or motor. These are the ones owners raise most, and who should fix each one.
Laggy or black screen
The DiLink screen can lag, restart or go black for a few seconds while driving. A soft reset, holding the steering wheel volume down button for 15 to 20 seconds, often clears it. Software updates have fixed many cases.
Dealer softwareCarPlay or Bluetooth drops
Wired CarPlay or Android Auto disconnects, or the phone is not seen at start up. A good quality cable and a system reset help, and later updates improved it.
Dealer softwareFalse warnings
Collision warnings on a clear road, parking sensors beeping at nothing, or jerky lane keeping. We scan for stored faults and sensor damage, and send software issues to the dealer.
Scan, then dealerRadio turns on by itself
Atto 3 owners report the radio switching on after parking. It is often linked to a weak 12V battery or a low main battery charge, so we test the 12V first.
We test and fixWater in the boot
Damp carpet, a musty smell or a misted rear window on the Atto 3 usually come from a worn tailgate seal, blocked spoiler drains or a loose boot liner. Left alone, it can corrode the 12V terminals and upset the rear camera.
We trace and fixRattles and squeaks
Noises near the windscreen pillars, the sunroof or the door trims. Often loose clips or items moving in the cabin. We find the source on a road test and secure it.
We fixNoisy factory tyres
Some Atto 3 factory tyres are noisy and grip less in the wet. A quieter touring tyre, rated for the car's weight, makes a clear difference.
We fitBoot hinge and low nose
On the Seal, the boot alignment can drift after about 30,000 km, and the low front can catch steep ramps. We realign the boot and check the underbody for damage.
We fix"Check OBC System"
This message blocks charging and points to the on board charger, part of the high voltage system. It belongs with BYD, and we tell you so straight away.
BYD onlyOwner reports from EVParts4x4 Atto 3 update, EVParts4x4 boot leak guide, Zecar and ev.care Seal guide, checked 14 October 2026.
BYD in a Dubai summer
Heat changes how a BYD behaves
Electric and hybrid cars cope with heat well, but a Dubai summer still costs range, tyres and battery life. Four simple habits keep the bills down.
Expect less range
With the AC working hard at highway speed, real range on the Seal can be 15 to 25 percent below the rated figure. Plan longer trips around it.
Set tyre pressures cold
A heavy car on hot roads wears tyres fast. Set pressures in the morning to the door sticker, and check alignment if wear looks uneven.
Test the 12V before summer
Heat shortens 12V battery life. Have it tested before the hot months, above all on an Atto 3 older than 18 months.
Keep the AC clean
A fresh cabin filter and a clean condenser keep the cabin cool and the system working less. We check both at every visit.
Range figure from ev.care, checked 14 October 2026.
Electric or DM-i hybrid
Two kinds of BYD, two kinds of care
BYD sells full electric cars and plug-in hybrids in the UAE. They look alike, but the servicing is quite different.
Atto 3, Seal, Sealion 7, Han
No engine oil, but these parts still wear, and the car is heavy, so tyres and suspension work hard.
- Tyres, alignment and rotation
- Brake fluid, pads and discs
- Cabin filter and AC
- Coolant for the battery and motor
- 12V battery health
Qin Plus, Song Plus, Seal 7, Shark 6
These have a petrol engine as well, so BYD services them every 10,000 km or once a year.
- Engine oil and filter
- Air filter and spark plugs
- Engine and battery cooling
- Brakes, tyres and suspension
- Shark 6 off road checks after the desert
Service intervals and line-up from BYD UAE and YallaMotor, checked 14 October 2026. We never open the high voltage battery or drive unit. That stays with BYD.
Honest advice
Al-Futtaim or us, job by job
Most BYDs in Dubai are still under warranty, so we often send owners back to the dealer. We are the right place once a part's cover has ended, or for jobs the warranty never pays for.
Best done at the dealer
- High voltage battery and drive unit
- Software updates and charging errors
- Anything still inside its warranty period
- Recalls and service campaigns
We handle
- 12V batteries once cover has ended
- Tyres, brakes and alignment
- Suspension and shock absorbers out of cover
- AC, cabin filters and hybrid engine servicing
- Accident repairs, paint and bodywork
The car will not wake
Its 12V cover ended after 1 year, so we test and replace the battery and check for a drain.
The screen lags and restarts
A software issue on a covered car, so we send you to Al-Futtaim for the update.
A clunk over bumps
Suspension is covered for 4 years or 100,000 km. Inside that, the dealer fixes it. After that, we do.
Know the number first
BYD costs, as a guide
Dubai garages rarely publish BYD prices, so the 12V figures below are Australian guides converted to dirhams. Other jobs depend on the model and are quoted in writing after a free inspection.
| Job | Guide (AED) | Notes |
|---|---|---|
| Atto 3 12V battery, quality aftermarket AGM | About 410 to 820 | Battery only. |
| Atto 3 12V battery, BYD original | About 1,150 to 1,410 | Battery only. |
| Dealer labour to fit a 12V battery | About 510 to 895 | Australian dealer guide. |
| Hybrid engine service | Quoted by model | Every 10,000 km or yearly. |
| Tyres and alignment | Quoted by size | EV rated tyres for the weight. |
| Atto 3 boot seal, BYD original | About 305 to 460 | Part only. We clear the drains first. |
| Brake pads and discs | Quoted by model | Pads are covered for 6 months only. |
Australian prices from EVParts4x4 12V guide and boot seal guide, converted at 2.56 AED to the Australian dollar (rate of 13 October 2026), checked 14 October 2026. Guides only, not Mechanics tariffs.
How we keep BYD bills fair: we check the warranty before quoting, so you never pay for work BYD should do free. We test before replacing, so a weak 12V battery is not mistaken for a bigger electrical fault. And you choose between original and quality aftermarket parts where both are safe to use.
Get the exact price for your BYD
Send the model, year and mileage, or what the car is doing. We check the warranty first, then send a written, itemised quote.
Every model
BYD models we repair
The current UAE line-up, and the older BYD saloons and SUVs still on Dubai roads.
Sold new in the UAE today
Atto 3Electric SUV12V battery, boot leaks and noisy factory tyres.
SealElectric saloonBoot alignment, low nose on ramps and tyres.
Sealion 7Electric SUVNew, so mostly dealer work. Premium tyres cost more.
HanElectric saloonBrakes, tyres, alignment and the 12V battery.
Qin PlusPlug-in hybrid saloonEngine oil every 10,000 km, cooling and brakes.
Song PlusPlug-in hybrid SUVHybrid servicing, AC and suspension.
Seal 7HybridEngine servicing, brakes and tyre care.
Shark 6Plug-in hybrid pick-upUnderbody, suspension and sand checks after off road use.
Earlier BYD models
F3Petrol saloonEngine service, gearbox and AC, parts quoted first.F5Petrol saloonServicing, suspension and brakes.F6Petrol saloonEngine, cooling and AC repairs.F7Petrol saloonServicing, electrics and suspension.S6Petrol SUVSUV suspension, AC and engine care.Qin ProSaloonServicing, brakes and electrics.Song ProSUVServicing, suspension and AC.
Line-up from YallaMotor, checked 14 October 2026.
Buying a used BYD?
Eight checks before you pay
Used BYDs are good value in Dubai, and much of the warranty can still be running. A careful check tells you what you are buying and how much cover is left to pass on.
- Battery healthAsk Al-Futtaim for a battery health report. Capacity must stay at 70 percent or more for battery warranty claims.
- Warranty leftYears and kilometres left on each cover area, using the checker above.
- 12V batteryIts age, resting voltage and any history of the car not waking.
- Tyres and alignmentUneven wear on a heavy car points to alignment or worn suspension.
- Accident historyRust has mainly been seen on cars rebuilt after serious crashes. We check panels, paint and the underbody.
- Boot and cabin dampDamp carpet or a musty smell means a leak that needs fixing.
- ChargingA charging test, and no charging error messages.
- Software and recallsUpdates and open campaigns checked by VIN with the dealer.
Battery threshold from BYD UAE. Rust note from Zecar, checked 14 October 2026.
How it works
Booking your BYD with us
Four steps, and the warranty question is always answered first.
You see photos of what we find and a written quote before you decide anything. Covered work goes to the dealer, and nothing is done to your car without your approval.
01
Message us
Model, year, mileage and a photo of any warning on WhatsApp.
02
Warranty check
If Al-Futtaim should fix it free, we tell you straight away.
03
Inspect and quote
Free inspection, photos and a written quote. Recovery is arranged if the car will not wake.
04
Repair and test
The repair, a road test and the old parts shown.
Quick links
More BYD service pages
Each page explains the job on a BYD and how we price it.
Before you book
BYD questions answered
Warranty, the 12V battery, hybrids and what goes to the dealer.
Ask on WhatsAppWhat warranty does a BYD have in the UAE?
BYD UAE covers the high voltage battery and drive unit for 8 years or 200,000 km, and the car for 6 years or 150,000 km. Some parts have shorter cover, and wear parts like brake pads and tyres are covered for 6 months or 10,000 km.
Why does my BYD Atto 3 go completely dark?
Usually the 12V battery has dropped too low to wake the car. Many factory Atto 3 batteries fail within 18 to 24 months. If a new battery also dies quickly, the DC to DC converter or a power drain should be tested.
How long is the Atto 3 12V battery covered?
On the Atto 3, BYD UAE covers the 12V battery for 1 year or 20,000 km. Other BYD models have 6 years or 150,000 km of 12V cover.
How often does a BYD hybrid need servicing?
BYD plug-in hybrids such as the Qin Plus, Song Plus and Shark 6 are serviced every 10,000 km or once a year, because they have a petrol engine that needs oil and filters.
Can an independent garage repair a BYD?
Yes, for 12V batteries, tyres, brakes, alignment, suspension, AC, hybrid engine servicing and bodywork. High voltage battery, drive unit, software and warranty work should go to Al-Futtaim BYD.
Why does my BYD radio turn on by itself?
Atto 3 owners report the radio switching on after parking. It is often linked to a weak 12V battery or a low main battery charge, so a 12V test is the first step.
Why is there water in my BYD Atto 3 boot?
Usually a worn tailgate seal, blocked spoiler drains or a loose boot liner. We find the entry point with a water test, clear the drains and replace the seal if needed.
Why does my BYD screen lag or go black while driving?
It is usually the DiLink software. A soft reset, holding the steering wheel volume down button for 15 to 20 seconds, often clears it, and dealer software updates fix many cases.
Why is my BYD range lower in summer?
Heavy AC use and sustained highway speed cut range. On the Seal, real highway range with the AC on can be 15 to 25 percent below the rated figure.
Can you inspect a used BYD before I buy it?
Yes. We check the 12V battery, tyres, alignment, body, underbody, boot leaks and charging, work out the warranty left, and advise getting a battery health report from Al-Futtaim.
Will using an independent garage affect my BYD warranty?
Ask the dealer about your own car, as cover can depend on servicing on time. That is why we check your warranty first and send covered work to Al-Futtaim.
Mechanics · Al Quoz, Dubai
Book your BYD in this week
Send the model, year, mileage and what the car is doing. We check the warranty, inspect free of charge and give you a written quote.