Charging trouble, a warning message or worn brakes? Mechanics helps Polestar owners with maintenance, brakes, suspension, cabin AC and electrical concerns. Tell us what changed so we can confirm the required work and diagnostic capability before booking.
General fitted brake-pad guide AED 265–850 per axle5% VAT included; performance brakes need a separate quote.
Start with the job you need and compare what the price buys. The VIN, fitted brakes, suspension and selected parts determine your written quote.
| Work | Budget including VAT (AED) | Included work and extras |
|---|---|---|
| Cabin filter replacement | 105–315 / vehicle | One suitable filter and routine fitting. Extra filters or restricted access may change the total. |
| Standard brake pads | 265–850 / axle | Pads for both wheels and routine fitting. Discs, sensors and caliper work cost extra. |
| Steel discs and pads | 840–2,100 / axle | A matched disc pair, pads and routine fitting. Performance brake packages are excluded. |
| Brake fluid replacement | 130–265 / vehicle | Specified fluid and routine bleeding. Leaks and additional hydraulic procedures are separate. |
| Four-wheel alignment | 157.50–315 / vehicle | Measurement and suitable factory adjustments. Tyres, worn parts and calibration are extra. |
| Conventional control arm | 420–1,260 / arm | One arm and routine fitting. Alignment, seized fixings and specialist chassis equipment can add cost. |
General planning estimates from our service guides, including the named parts, routine fitting and a 5% VAT allowance. These are not confirmed Polestar tariffs. Performance brakes, adaptive suspension and additional damage can exceed these ranges. Charging, thermal-system, software and traction-battery work need an assessed quote and capability check.
Send the model, year, mileage and concern. Ask for testing, parts, fitting, VAT and any calibration on one quote.
Select the symptom to see what information helps. These are enquiry checks, not a remote diagnosis.
Tell us whether DC charging works and whether the concern repeats at another compatible, known-working AC point.
Send the error, charger and cable details, charging limit and any active schedule. A cable or charging-point issue can look like a vehicle fault.
The inlet, locking mechanism, electrical supply and onboard AC charger need different checks. Confirm the tests and diagnostic access before booking.
Battery temperature, state of charge, charger output and preconditioning can change the charging power. One slow session does not establish battery damage.
Share starting charge level, displayed kW, station rating and whether another suitable station gives the same result.
A session that repeatedly fails, a red warning or a damaged inlet needs assessment. High-voltage work requires the correct equipment, training and access.
A healthy traction-battery charge reading does not rule out a problem with the car’s 12-volt supply or control systems.
Do the locks, lights and screens respond? Is the key recognised? Send the displayed warning and any recent charging or software event.
Low-voltage testing, restricted programming and traction-battery repairs are different jobs. Confirm acceptance and follow model-specific recovery instructions if the car cannot move.
The model name alone does not establish parts compatibility or diagnostic access. Send the VIN for imports and unfamiliar specifications.
Battery-electric models do not need a conventional combustion-engine oil service. Each model still has its own maintenance plan, fluids, lifting points and safety procedures. Tell us about underbody impact or fluid loss before bringing the car in.
Regenerative braking reduces some friction-brake use; it does not remove the need to inspect the brakes or maintain the rest of the car.
Check pads, disc surfaces, caliper operation and fluid requirements. Noise or vibration should be assessed before selecting replacement parts. Performance equipment needs a compatible quotation.
Uneven wear, vibration or knocking can involve tyres, alignment or worn components. Check the cause before fitting parts; tyre rotation is not appropriate for every wheel setup.
Follow the car’s notification and model-year schedule. Polestar 2’s UAE guidance generally allows up to two years or 30,000 km; warnings and worn parts should be checked sooner.
Compare brake repair and wheel alignment by their included work.
Agree the procedure before the appointment. An independent service visit and manufacturer warranty work have different requirements.
Mechanics is an independent workshop. Consult the Polestar UAE ownership and warranty information for manufacturer cover and its conditions. Original market, service history and vehicle eligibility matter; we do not process factory warranty claims as the manufacturer’s service network.
A warning, warm cabin and lost phone connection need different tests. Share the message rather than choosing a component in advance.
A charged traction battery does not establish that low-voltage power is healthy. Confirm the battery specification and required replacement procedure; see our battery replacement guidance.
Poor airflow, warm air and a thermal warning are different complaints. Check the cabin filter, refrigerant circuit and fitted heat-pump equipment as relevant. Confirm EV capability before booking specialist cooling work.
For Android Automotive, internet, app or Digital Key concerns, send the software version and error. Connectivity diagnosis, an OTA update and restricted module programming are different procedures. Polestar-specific access, including VIDA where applicable, must be confirmed.
Ask what the free initial inspection covers. Approve any further chargeable tests and the proposed repairs before work starts.
Send model, year, mileage, warning photo and service history. For charging, include AC or DC, station details and what still works.
Confirm the work we can accept, selected parts, diagnostic charges, fitting, VAT and any calibration or follow-up checks.
Ask about parts availability and completion estimates. Dubai pickup is by arrangement; confirm availability, cost and recovery needs.
Costs, servicing, charging and the work to confirm before a visit.
The fitted parts and work determine the quote. General planning guides include cabin filters at AED 105–315 per vehicle and standard brake pads at AED 265–850 per axle, including routine fitting and 5% VAT. These are not fixed Polestar tariffs. Performance brakes and specialist EV work need a specific quotation.
Battery-electric Polestar 2, 3 and 4 models do not have a combustion engine or its routine engine-oil service. Polestar 1 is a plug-in hybrid and needs a different maintenance plan. Confirm the model and year before buying a package.
AC and DC charging use different equipment and vehicle functions. The cable, charging point, inlet, settings or onboard AC charging can need separate checks. Share the exact message and what works rather than assuming the traction battery has failed.
No. Driving conditions, cabin climate use, temperature, tyres and charging conditions can affect displayed or achieved range. A battery state-of-health assessment is different from the range estimate on the screen. Confirm the test method, available diagnostic access and warranty route before approving battery work.
No. On Polestar 2, the 12-volt battery supplies the primary electrical system while the high-voltage battery provides propulsion. If locks, screens or controls do not respond, the low-voltage supply still needs assessment. Follow the exact model’s manual for assistance; do not attempt work on the high-voltage system.
Follow the car’s service notification and the correct model-year maintenance schedule. Polestar’s UAE guidance for Polestar 2 generally allows up to two years or 30,000 km. That is not a reason to delay investigating a warning, worn tyre or brake concern. Confirm the required items rather than buying a generic engine-oil service package.
We confirm the exact work, diagnostic access, equipment and technician capability before accepting specialist jobs. An OTA update, restricted module programming and opening a battery pack are different procedures. Manufacturer recalls and factory warranty claims should go through the authorised Polestar network.
Send the model, year, mileage, original market for an import and a photo of the warning. For charging, say whether it is AC or DC. Ask about appointment and pickup availability; an enquiry is not a confirmed booking.
Call Mechanics in Al Quoz or send your car details and warning. We will confirm the next step and quote requirements.