Can you remove a scratch without repainting?
Sometimes. A light mark within a sound gloss clear coat may respond to polishing. Missing colour, exposed primer or bare material needs a different repair. Inspection establishes whether safe correction is possible and what improvement to expect.
Can you quote from photos?
Photos help us identify the affected panels and give initial price guidance. Send a close-up and a wider view in daylight, plus the model and year. The final scope needs the paint condition, depth and any dent checked on the car.
Will a touch-up look the same as a panel repaint?
A touch-up can cover a small chip or narrow scratch, but may remain visible at close range. Repainting involves a larger prepared area and can give a more even finish. Agree the expected appearance and blend area before choosing the work.
How long does scratch repair take?
Local surface correction can be a short workshop visit when suitable. For straightforward panel painting, allow roughly one to two workshop days as a planning guide. Preparation, paint system, curing, extra panels and availability can extend this. Mechanics confirms collection timing after assessment.
Does PDR remove scratches?
No. Paintless dent removal reshapes a suitable dent while preserving intact paint. It does not replace missing paint. A dent with a scratch may need separate dent and paint work, which should be identified in the quote.
Can matte paint, PPF or a wrap be polished?
Do not treat these surfaces as ordinary gloss paint. Polishing can change a matte finish, while film and wraps need their own assessment and care instructions. Tell us what is fitted before any treatment is selected.
Is scratch repair covered by insurance?
It depends on the cause of damage, the policy, excess and claim requirements. Check the required report and insurer authorisation before repairs. Mechanics can discuss the repair scope, but an enquiry is not confirmation that the insurer will pay.
What warranty applies to the repair?
Ask for the written terms applicable to the quoted work before approving it. Check which preparation, paint or labour is covered, the period and exclusions such as new impacts or unrelated paint deterioration. This page does not promise a blanket warranty period.